After the tsunamis wreaked havoc on beach resorts in the region, Vietnam’s Victoria Phan Thiet resort received urgent calls from European tour operators looking for alternative destinations.
Gilles Poggi, general manager of the Victoria, who had lost a close former colleague when the giant waves hit Thailand, was taken aback. "Everyone was shocked at this terrible tragedy," he said. "But the show must go on. These were travel industry professionals. People had their trips cancelled and had to be offered an alternative."